HP LaserJet Pro 500 color MFP M570dw is a multifunction laser printer that is aimed for small business or home offices. It comes with versatile connectivity options and allows printing from mobile devices. With the support of the HP ePrint feature, one can virtually print from anywhere sitting at any corner. The printer is capable to produce professional-quality colour documents for up to 1200 × 1200 dpi with a print speed of 30 ppm to print pages in black or in colour with the duty cycle of up to 80000 pages.

The LaserJet Pro 500 M570dw simplifies printing work and provides convenience with its all-in-one features of copier, scanner, and fax operation. But the printer lacks in expandability. It measures 538mm tall, 500mm deep, 515mm wide, and weighs 40.8Kg. With the 3.5-inch colour touchscreen on the operator panel and a 50-sheet automatic document feeder, this printer unit stands out from others. To get astonishing print results the printer uses high-quality HP LaserJet Pro 500 Color MFP M570dw toner cartridges.

• Reduces environmental impact with two-sided printing
• Has centralized energy-saving options
• Printer is easy to set-up
• Has Automatic Duplex Printing support
• Allows Ethernet and USB connectivity
• Uses compatible HP LaserJet Pro 500 Color MFP M570dw toner cartridges

• No option to upgrade the memory capacity
• No option to upgrade paper capacity
• Limited printing resolution

The compatible HP LaserJet Pro 500 Color MFP M570dw toner cartridges include:

• HP 507X Black Toner (CE400X)
• HP 507A Cyan Toner (CE401A)
• HP 507A Yellow Toner (CE402A)
• HP 507A Magenta Toner (CE403A)

HP LaserJet Pro 500 is a multifunction colour printer that provides amazing speed, good graphics quality, HP’s e-print, and web apps support and controlled through a feather touch colour screen. The printer is ideal to be used for small to medium size offices and requires advanced copying, printing, scanning, and faxing capabilities to enhance their productivity.

While printing with HP LaserJet printer, the printer does not print and the status lights blink. Also, an HP LaserJet Pro 500 Color MFP M570dw toner cartridge error message displays on the control panel: Incompatible cartridge. How to resolve the error message?

These types of errors. occur under certain circumstances. The toner cartridge might need to be reinstalled or need to be aligned properly, the electrical contacts could be dirty. To fix the error message, follow these steps:

Step 1: Verify that the toner cartridges you have installed in your printer are compatible with the machine.
Step 2: Inspect the HP LaserJet Pro 500 Color MFP M570dw toner cartridge. If the toner cartridge does not have full electrical contact with the printer, an error message might occur. Remove the toner cartridge and reinstall them.

• Turn the power button on.
• Open the toner cartridge access door and wait until the cartridge is idle and silent.
• Press down lightly on the edge of a toner cartridge to release it.
• Slide the toner cartridge out of its slot.
• If necessary, remove the protective tap from the contacts and reinsert the toner cartridge.
• Now, close the cartridge access door and try printing again.
  Continue to the next step, if your issue is not resolved.

Step 3: The error message might be because the toner cartridge contacts are dirty. Clean the toner cartridge and carriage electrical contacts.

Step 4: Reset the machine.

• Power on the printer and wait until it is silent.
• Keep the printer on and unplug the power cord from the rear of the printer.
• Now disconnect the power cord from the wall outlet and wait for at least 60 seconds.
• Plug the power cords back and turn on the printer if it does not automatically turn on.

Step 5: If cleaning and reinstalling does not resolve the error message, replace the HP LaserJet Pro 500 Color MFP M570dw toner cartridge with a new one.

Step 6: If the machine still has an issue, service the product.