My print quality is poor and I think my print heads may be clogged. How do I clean the print heads?
Poor quality prints are a common occurrence and can have several possible causes. Sometimes we need to eliminate the probable causes one at a time before going to the expense of replacing an ink cartridge. The first step is to perform a test print out to see exactly where the problem is. Is the issue the ink coverage or is … Continue reading
- Published in Troubleshoot
My printer is connected to my computer but not printing
If a problem exists within your printer i.e. the printer driver or the application you are trying to print from try the following suggestions to identify and hopefully solve the issue.
Firstly, make sure your printer is switched on and ready to use and that the correct printer is set to default. This is accessible in printers and devices from … Continue reading
- Published in Troubleshoot
My Compatible Black Ink Cartridge Will Not Print for Me
If you have installed your compatible ink cartridge and it will not print there are a few things we need to check first of all. Is there an error message displayed? For example is the error message displaying 'ink cartridge not recognised'? First of all check that the ink cartridges that you received were the correct cartridges for your printer. … Continue reading
- Published in Troubleshoot
I am linked to a networked printer but it will not print. What can I do?
Sometimes the first thing that comes to mind is that the problem may be with the printer or the ink cartridges but a process of elimination will help discover where the issue is. If you are linked to a network first of all make sure that your printer is connected to an outlet from the hub and is online.
Go … Continue reading
- Published in Troubleshoot