Expert Verdict
Aimed at small offices and homes, the Brother DCP 9020DW printer is the entry-level machine in Brother’s range of business LED all-in-ones. This printer can be set up as a USB, network or wireless device. The front of the machine looks comparatively small, with its white and dark panelling. This printer also includes duplex print as standard. At the top of the machine, there is a 35-sheet Automatic Document Feeder (ADF) and the cover flips over to become a feed tray. Below it, there is an angled front panel, which is simple to use with only a single physical button to switch it on. There is a 93 mm full-colour touchscreen for managing all the major controls along with touch buttons that illuminate when their functions are available. The touch panel is quite sensitive, and it gets pressed even if slightly touched. This printer has four Brother DCP 9020CDW toner cartridges - Cyan, Magenta, Yellow & Black. Furthermore, you can find a separate photoconductor drum and transfer belt, however, they only need to be replaced at 15,000 and 50,000-page intervals, respectively. Only one capacity of Brother DCP 9020CDW toner cartridges is available for this printer.
Also, with the standard functions of print, scan and copy, the printer can connect directly to the internet. This means that with the correct authentication, it enables you to scan directly to many online storage servers such as Dropbox, OneNote and Facebook. There is a 250-sheet main paper tray below the output slots and a single-sheet multipurpose feed tray above it. The LED print engines used in this printer are much simpler than laser printers, with an array of bright LEDs playing over the photoconductor drum. The printer has no moving parts, other than the paper feed itself. Software bundled with the machine includes Brother’s creative app centre and web connect utilities. Along with them, it includes PCL and postscripts drives in emulation. Though this printer allows you to print using both USB and Ethernet, using the wireless connection makes it easier with the WPS setup. Also, all the Brother DCP 9020CDW toner cartridges slot directly into the machine, so they are accessible easily.
Coming to print speeds, the Brother DCP 9020CDW rates both mono and colour prints at 18ppm, however, in our testing the speed was just as half of the claimed speed. For a five-page document it was around 8.3ppm and 8.1ppm, for both mono and colour whereas for a 20-page document, it gave a higher rate of about 14.1 ppm. Talking about copy speeds, for a single colour copy, it may take about 20 seconds and for a five-page sheet the mono copy from ADF may take utmost 30 seconds, both the copy speeds are acceptable. Print quality varies, depending on the print type - mono or colour. Black text prints are produced with reasonable dealings and are crisp, thanks to high capacity Brother DCP 9020CDW toner cartridges. Colour graphics are also fair, though the colour copies look grainy and yellowish. Photo prints are average, however low resolution (600dpi) is noticeable.
The cost of a mono Brother DCP 9020CDW toner cartridge is comparatively reasonable than other LED printers, but colour cartridges still cost higher. At this price, this printer is go-to-printer, has good printing speeds, and is cheaper than its rivals. The DCP 9020CDW is quiet when printing. It is very difficult to find double-sided printing in a machine in this price range, this machine fulfils it. Its wireless connection is another value-added feature. In conclusion, this is good, Brother DCP 9020CDW toner cartridges based printer with various features such as duplex print and a colour touchscreen that other printers within the same price range do not offer.
Review
The high print speed, colour print capability and versatile paper handling make the Brother DCP 9020CDW a great multifunction printer for small office workgroups. It supports direct printing to increase productivity and reduce operational costs. The Brother DCP 9020CDW toner cartridges help reduce the overall printing cost and making it an efficient printer.
Brother DCP 9020CDW weighs approx. 18.3 kg and measures about 410 x 410 x 483 mm respectively. The 93 mm full colour touch LED panel contains all the major controls including copy, secure print scan and web features. It supports Wi-Fi, USB 2.0 and ethernet connectivity options making it more user efficient.
Print speeds are up to 18 ppm for colour and monochrome files with the resolution up to 2,400 x 600 dpi. Supports direct printing from USB sticks, mobile devices, Google Cloud and Apple's AirPrint. Brother DCP 9020CDW offers scan to network option and supports two sided printing feature so that the users can save their resources as per their ease. The printer has an input tray which can store up to 250 sheets of paper with a single sheet multipurpose tray.
Advantages:
- 93mm colour touchscreen
- Automatic two-sided printing
- Wireless and wired network ready option
- Clean, clear documents and graphics
- Easy maintenance of Brother DCP 9020CDW toner cartridges
Disadvantages:
- No ADF
- Lacks expandable memory
- Slow colour print speed
- Poor colour photo quality
Brother DCP 9020CDW Toner Requirements
Printer Toner for Brother DCP 9020CDW are as follows:
Brother DCP 9020CDW Black Compatible Toner Cartridge
Brother TN241 Toner Cartridge Black with a print capacity of 2,500 Pages.
Brother DCP 9020CDW Cyan Compatible Toner Cartridge
Brother TN245 Toner Cartridge Cyan with a print capacity of 2,200 Pages.
Brother DCP 9020CDW Magenta Compatible Toner Cartridge
Brother TN245 Toner Cartridge Magenta with a print capacity of 2,200 Pages.
Brother DCP 9020CDW Yellow Compatible Toner Cartridge
Brother TN245 Toner Cartridge Yellow with a print capacity of 2,200 Pages.Conclusion:
The Brother DCP 9020CDW printer streamline your office by printing, scanning and copying with the same machine. The integrated, easy to navigate touchscreen control panel helps in smooth operation and provides ease of use. With double-sided printing functionality and high-yield colour Brother DCP 9020CDW toner cartridges, helps you in reducing the printing costs.
Cartridge Requirements:
The Replacement for Brother DCP 9020CDW toner cartridges are:
- Brother TN241 black
- Brother TN245 cyan
- Brother TN245 magenta
- Brother TN245 yellow
How to change the drum unit of the Brother DCP 9020CDW Printer?
Brother DCP 9020CDW printer provides wireless connectivity and is apt for office as well as home users. A pack of Brother DCP 9020CDW toner cartridges are shipped along with the printer. The printer offers good print quality.
At times you’d experience blotches or blurry prints. These print quality issues and not usually due to low ink in the tone cartridge. These indicate the replacement of the drum unit. The printer will also indicate that the drum unit needs to be replaced by blinking the Drum LED light. You can purchase the drum unit along with Brother DCP 9020CDW toner cartridges as consumables online.
To replace the drum unit follow these steps:
- Turn on the printer. The Drum LED light will be blinking. Open the front cover of the printer by pressing the release button on the cover.
- For about 4 seconds, press and hold the GO button on the control panel of the printer. All the LED lights of the printer will light up. When this happens, release the button.
- Take the drum unit and toner cartridge assembly out of the printer. Place this drum unit on a piece of cloth or a paper to avoid contact with clothes.
- You will notice a blue lock lever on the drum unit. This lever holds fast the toner cartridge. Press the lock lever to release the Brother DCP 9020CDW toner cartridge. Handle it with care. Keep it on a piece of paper. If the toner spills on your hands or clothes immediately wipe it off with cold water or wash it off. The use of warm water will fix it to the clothes and make it permanent.
- Take the new drum unit out of the packaging and put the toner cartridge correctly inside it. Now place this drum unit back into the slot in the printer.
- Close the front cover of your printer.
- The Drum LED light will turn off. The printer is ready to use.