Q. Why should I opt for your compatible Epson XP 402 ink cartridges instead of the original ink cartridges that are recommended by my printer?
A. You will save a lot on your operating costs when you choose to buy compatible ink cartridges. Our compatible ink cartridges are cheaper than the originals and can provide the same print quality as the original ink cartridges. They are also capable of producing the same number of pages or higher and will perform as well as the original cartridges with your printer.
Q. What are the dimensions of the Epson XP 402 printer?
A. Epson XP 402 printers are compact printers that measure 15.3 inches in width, 11.8 inches in depth and 5.7 inches in height. They are also lightweight weighing only about 4.3 kgs which makes them easy to carry around and place.
Q. Is it possible to scan an image/document directly to a memory card using this printer?
A. Yes, Epson XP 402 printers are capable of scanning images/documents directly to a memory card without even requiring a computer. Follow the steps below to do so:
- Insert your memory cards into the printer’s card slot. Make sure that the memory card is compatible with your printer and whether it requires an adapter to connect to the printer.
- Place the image/document on the scanner glass.
- Select “Scan” on the LCD screen of the printer and then choose “Scan to memory card”.
- Choose the appropriate settings according to your requirements and scan.
- You will receive a message from the printer after the image/document is saved on the memory card.
Q. Are Epson XP 402 ink cartridges replaceable individually?
A. Yes, Epson XP 402 printers come with 4 ink cartridge slots which means that each colour has its own individual cartridge slot. Therefore, you will only need to replace the ink cartridge that is empty.
Q. Is it possible to use compatible Epson XP 402 ink cartridges along with original ink cartridges?
A. Yes, you can use compatible ink cartridges and original ink cartridges simultaneously with your printer. You will not face any problem while printing.
Q. Does Epson XP 402 printer come with inks?
A. Yes, the company provides quality Epson XP 402 Ink Cartridges along with the printer when purchased for the first time from the site.
Q. Are the multipack Epson XP 402 Ink Cartridges available on your website cheaper than the single packs?
A. Yes, we have a range of 4, 8 and 12 multi packs available for the Epson XP-402 printer. The multipack of the ink cartridges will save a lot more than a single pack, not only in terms of the price but also in terms of the page yield.
Q. What will be the shipping cost if I order the Epson XP-402 Ink Cartridges?
A. All our orders include some shipping charges that start at €1.99 inc. VAT. The delivery charge of the product goes higher according to its weight.
Q. I want to buy the ink cartridges in bulk. Can I store them for a long time?
A. Yes, the cartridges can be stored for long. But the risk to store them for a long time is that the ink inside them will start drying up with time as the minimum shelf life of the cartridges is about 6 months. If the Epson XP 402 ink cartridges are stored correctly in cool and dry place and are used before expiry date printed on them, the ink cartridges will work fine with the printer.
Q. How will I know when my cartridge is running low?
A. When your printouts start getting blurry and faint, this is the right time to order for the new cartridges. Some printer gives you an early warning before the actual ink replacement required. Replacing the dried ink cartridges with the new ones will give you better quality printouts.
Q. Can I use compatible Epson XP 402 ink cartridge? Will this affect my printer performance?
A. Yes, you can use compatible ink cartridges as it won’t affect your printer performance. All you need is to properly feed the cartridges and clean them on regular basis.
Q. What is the use of Epson Print Enabler and does Epson XP 402 printer support it?
A. Yes, the Expression Home XP-402 support the use of print enabler.
All of the smart devices that are running Android 4.4 version or later one have the printing support built into their operating system. You can easily find out and print to Epson printers that are available on your local network by downloading and further installing the print enabler from the google play store.
Q. What happens if I ignore the message for replacing the Epson XP 402 ink cartridges and leave the printer untreated?
A. If you do not respond to the error messages on time. It may be possible that the ink jet printers left without maintenance for a long period, have a severe clog in the printhead nozzles, which the users cannot fix by themselves. This will require an expert help to fix the issue and regain the print quality.
Q. How to check ink cartridge status on the LCD Screen of Epson XP 402 printer ?
A. You can easily check the status of your Epson XP 402 ink cartridges using the product's LCD screen.
- Press the home button, if necessary
- Press the left or right arrow buttons to select Setup and press the OK button. You will see a screen displaying setup menu
- Select ink level option from the dropdown menu and press OK button. You will see four cartridges displaying with an option for further proceeding or cartridge replacement
- Do one of the following:
- If you are finished, then select OK and press the OK button
- If you want to replace an ink cartridge now, select Cartridge Replacement and press the OK button. When you are finished replacing the Epson XP 402 ink cartridges, press the OK button again
Q. I was on your website but not sure what option to buy for my Epson XP-402 printer. Seems to be a lot of options?
A. Your printer has 4 colours: T1811 Black, T1812 Cyan, T1813 Magenta and T1814 Yellow. Available as single cartridges or in multipacks which are discounted. The bigger the multipack the bigger saving but remember the originals are a lot more expensive than compatible packs if your searching for the best possible deal.
Q. My Epson XP-402 printer is printing out a faded black colour, is there anything i can do?
A. Yes just go into your Printer Properties which can be accessed through the print pop up window. In the Maintenance section, there is an option to Clean Print Heads and Colour Alignment. Run through these 2 tasks which only take 10-20 seconds each.
Q. I had a canon printer - PIXMA MG2450 previously and am thinking of buying the XP-402 Epson printer. Is this a good choice?
A. The Epson XP-402 is a great printer however it depends on your use for the printer whether or not it is a good choice. Main differences between your previous canon would be that you only change the cartridges that you need to as there is no colour OR black, but instead Black, Cyan, Yellow, and Magenta. This is more efficient and saves you money. We also offer high-quality compatible cartridges for this printer.
Q. I have heard that compatibles can sometimes not work in the printer once installed. How can I avoid this?
A. This can be the case for some compatibles that are not a good quality. However all cartridges we offer are of a high standard and when installed there is a pop up stating that no cartridges have been installed, just simply press ok. This should ease installation.
Q. I plan to buy an Epson XP 402 printer. Can you give me some information about the Epson CoverPlus Service Option Packs? How can I avail the service?
A. The Epson CoverPlus Service Option Packs help you to avail services for the machine you have purchased. Options like Extended Warranty, Installation Service, Training Service and Enhanced Warranty are some of this service. You can select as per your requirements.
First of all, you need to select the service that you need for your printer. Take a pick from the above 4 options and get information about the same. Once you have finalized on which service you want, you need to buy an Epson Service Option Pack number unique to the printer along with the service that you have selected. Your dealer can help you with this. When you purchase this service number, you must register it with Epson through phone within 14 days of purchase. If you go beyond this time period then the number will not be valid anymore. You can activate the Service Pack with the help of Activate This Pack details that come along with the service pack number.
Q. Do I need to shake all the new ink cartridge before installing them to Epson XP 402 printer?
A. Certain cartridges require to be shaken before installation, some others do not. Shaking the ink cartridge helps mix the contents of the cartridge well before you install and begin printing. If you buy Epson XP 402 ink cartridges that have 17/17XL, 18/18XL or 176/177/178 mentioned on them, then you only need to shake the black ink cartridge four to five times. The color ink cartridges need not be shaken. If you have purchased Epson XP 402 ink cartridges with 190/190XL or 200/200XL mentioned then you need to shake all the ink cartridge before installing them. Do so before you open the package and take out the ink cartridge. If the ink cartridges are shaken vigorously, the ink may leak.
Q. The printouts I have got from Epson XP 402 recently are grainy and faint. The paper type that I am using is correct and it matches the printer settings. The ink cartridges are new as well. What can be causing the bad print? How do I solve it?
A. Faint and grainy printouts may be due to low ink levels. But in this case, when the ink cartridges are new, the poor print quality may be due to dirty print head. To begin with, use a nozzle check utility to make sure that the print head is not clean. It will help save ink in the new Epson XP 402 ink cartridges. Then open the printer software from the taskbar and go to Head Cleaning option. Follow the instructions on the screen. You will see the light flashing during the cleaning cycle. It is recommended that you use the printer in every two to three days. This will stop the Epson XP 402 ink cartridges from clogging the print head nozzles.
Q. My Epson XP 402 printer needs a print head cleaning. But the Epson XP 402 ink cartridges are about to finish. Do I wait till the cartridges are completely consumed or I run the head cleaning cycle?
A. It is not suggested that you run a head cleaning cycle when the ink levels are low in the cartridges. The best option is to replace the old Epson XP 402 ink cartridges with new ones. Then you can run the head cleaning cycle as this process uses some extra ink from the cartridges. If the process is stopped in between, it can harm your device.