Q. How do I replace HP Colour Laserjet Cm2320 toner cartridges once they are empty?
A. Follow the steps below to know how to replace a toner cartridge for your printer:
- Open the front cover of the printer.
- Pull out the toner cartridge drawer from the printer.
- Remove the toner cartridge that requires replacement.
- Take out the toner cartridge from its packaging.
- Remove the orange, plastic shield from the bottom of the new cartridge.
- Insert the new toner cartridge into the cartridge drawer.
- Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape and discard it.
- Close the cartridge drawer.
- Close the front cover.
Q. What is the maximum print resolution that the printer is capable of producing?
A. HP Colour Laserjet Cm2320 printers are capable of printing up to a resolution of 600 x 600 dpi for both black and white as well as coloured printouts.
Q. Will HP Colour Laserjet Cm2320 toner cartridges also work with an HP Laserjet 1010 printer?
A. No, HP Laserjet 1010 printers use a different model of toner cartridges that are not the same as HP Colour Laserjet Cm2320 toner cartridges. You can find toner cartridges for Laserjet 1010 printers as well on our website. A list of printers compatible with HP Colour Laserjet Cm2320 toner cartridges is mentioned here.
Q. How do I install the printer drivers on my computer?
A. To install the printer drivers on your computer, insert the CD-ROM that you got with your printer into the computer and start the installation process. If you no longer have the CD-ROM, you can download the drivers from HP’s official website.
Q. Are compatible HP Colour Laserjet Cm2320 toner cartridges refillable?
A. Yes, you can refill an HP Colour Laserjet Cm2320 toner cartridge once it is empty. However, refilling a toner cartridge is a complicated procedure and it is recommended to get your toner cartridge refilled by an expert so that no damage is caused to the cartridge.
Q. How many HP Colour Laserjet Cm2320 toner cartridges are available in single cartridge pack and what is the printing capacity of them?
A. There is a 5 cartridge pack available that has 2 black cartridges with the printing capacity of 3,200 pages and 3 single colour cartridges that comprise of colours like cyan, magenta and yellow with the printing capacity of 2,600 pages each.
Q. How to check the scanner glass for any dirt or smudges, if the print results are not appropriate?
A. If the printout has streaks, unwanted lines, black dots, poor print quality or unclear text , then follow the steps below:
- Use the power switch to turn off the product, and then unplug the power cord from the electrical socket
- Use a soft, lint-free cloth or a sponge that has been moistened with nonabrasive glass cleaner, and clean the following:
- Plastic back on the underside of the scanner lid
- Large and small scanner glass panes, if there are multiple glass panes exist
- To prevent spotting on a glass, dry it and white plastic with a chamois or cellulose sponge
- Plug in the product, and then use the power switch to turn the product on.
Do not use abrasives or other chemicals like ammonia on any part of the product or place the liquids directly on the glass. This can damage the product.
Q. I have to print on a grayscale. How can I print a document in a gray scale mode?
A. Select the print in Grayscale option from the printer driver to print a colour document in black and white. This option is useful for printing colour documents that will be photocopied or faxed. When the grayscale mode is selected, the product uses the monochrome mode, which reduces the use of the HP Colour Laserjet Cm2320 toner cartridges.
Q. How can I set up the status alerts for my printer?
A. The use of the HP ToolboxFX is to set up the product so that it shows pop-up alerts to your computer when the certain type of event occurs. Events about which we got alerts include jams, low levels of toner in HP Colour Laserjet Cm2320 toner cartridges, low-quality print cartridge, empty input trays, and specific error messages. You can select the pop-up alert format, the tray icon format, or both for the alerts. The pop-up alerts only appears when you are printing the product from a computer on which you set up the alerts.
Q. Why am I getting the lighter or faded prints from my HP colour laserjet Cm2320 printer?
A. The media you are using might not meet the printer specifications or HP colour laserjet Cm2320 toner cartridge might be defective. Refer the printer manual to check print media specifications or try replacing the cartridges to get rid of this issue.
Q. What to do when I turn on the HP Colour Laserjet Cm2320 printer, and it does not make any sound or if the control panel display is blank?
A. Check and verify that the printer is correctly plugged into the electrical outlet with the correct voltage. The printer should be directly plugged into an active electrical outlet instead of a surge protector or power strip. Also, verify that the switch is in the ON position to supply the power to your HP printer.
Q. How my HP colour laserjet Cm2320 machine printing only in black colour?
A. These solutions will work in this situation:
- Select the colour mode in your program or printer driver.
- Choose the correct printer driver.
- Check and replace the empty HP colour laserjet Cm2320 toner cartridge.
Q. I am inserting the memory card into the correct memory card slot of HP Colour Laserjet Cm2320 printer. The LED is not lighting. What to do in this condition?
A. Make sure the memory card is not defective and inserted into the correct memory card slot. If it is done correctly, it is possible that the circuit board might have been inadvertently damaged by an electrostatic discharge from someone inserting a memory card. In this case, you need to replace the memory card reader assembly. And if the error still persists, you need to replace the formatter.
Q. My HP colour laserjet Cm2320 printer is not printing the yellow and cyan colours and every time I print an image it come out with disturbed colours.
A. These are the solutions:
Make sure you have removed the sealing tape of that particular HP colour laserjet Cm2320 toner cartridge which is missing from the printouts.
- Use the media that meets the printer’s specifications.
- Replace the empty yellow and cyan toner cartridges.
Q. How to deal with fax sending error codes 322-324 appearing in fax call report or fax activity log?
A. Following are the solutions:
- The telephone line conditions were very poor to send the fax. You need to reattempt the fax transmission at the later time when the telephone line conditions may have improved.
- If the sessions fail by transmitting the large document, retransmit the documents as smaller parts.
Q. A colour is printing inconsistently after I have loaded a new HP colour laserjet Cm2320 toner cartridge.
A. You need to remove the print cartridge that is printing inconsistently and reinstall it. Also, check and make sure that there is no empty toner cartridge available for your printer. If you find an empty toner, replace it with the new HP colour laserjet Cm2320 toner cartridge.
Q. How to get a chronological history of the last faxes that were received, sent, and deleted from HP Colour Laserjet Cm2320 machine?
A. Follow these steps:
- Go to the control panel and press Fax menu.
- Use the arrow button and select the Fax Reports. Press OK.
- Select the Fax Activity log using the arrow buttons and then press OK.
- Now press OK to select the Print log. The printer exits the menu and prints the log.
Q. Whenever I am printing from my HP laserjet cm2320 printer, the vertical streaks appear on the page.
A.These solutions will help you to solve this issue:
- A single sheet of the paper a might be defective. Reprint using another paper sheet.
- Verify you are not using the empty HP colour laserjet Cm2320 toner cartridge to print your job.
Q. How to print a fax call report from HP Colour Laserjet Cm2320?
A. Fax call report is a brief report manifests the status of the last fax sent and received.
Steps to get a fax call report are:
- Press Fax menu on the control menu.
- Use the arrow buttons to select the Fax Reports and press OK.
- Select the Last Call Report by using the arrow buttons, and then press OK. The printer exits the menu and prints the reports.