Q. I’ve been using BROTHER MFC J6510DW printer for my small size. There was an issue while uploading photos from my tablet, the loading bar stops. What could be the reason behind this?
A. It might take some time for uploading the photos, depending on the size of the photo/image you are trying to upload. Make sure that you have a good range of internet connection. Even if you have still to remove the issue, please contact the BROTHER manufacturer.
Q. What is the recommended size of the image, when printing A4/Letter size?
A. The recommended size of the image to be uploaded is 200 dpi or higher.
Q. What will happen if the BROTHER MFC J6510DW printer driver port is not configured properly?
A. If the driver port is not configured properly, the printer will fall to respond to a print. The port setting in the printer driver must be correct, in order to communicate and perform printing efficiently.
Q. My BROTHER MFC J6510DW ink cartridges are empty. How do I replace an empty ink cartridge with a new one?
A. To replace an empty ink cartridge with a new one, please follow the steps below:
- Make sure that the printer power is turned on and open the front cover and then the paper output tray and cover.
- Push down the ink cartridge lock lever until it makes a click sound.
- Remove the empty ink cartridge.
- Take the new ink cartridge and remove the protective tape gently.
- Gently insert the new ink cartridge straight into the cartridge holder all the way until it touches the back.
- Push up the BROTHER MFC J6510DW ink cartridges lock lever and close the paper output cover.
Q. Can I use this printer for massive printing work?
A. Although the printer has a 4-ink system with high yielding BROTHER MFC J6510DW ink cartridges, yet you cannot use this printer for massive printing office work due to its limited paper capacity.
Q. How many cartridges do Brother MFC J6510DW printer use? Can I instal them at home?
A. Brother MFC J6510DW printer uses 4 ink cartridges i.e. Black, Cyan, Magenta and yellow ink cartridges. The printer has dedicated ink slots for the separate colour cartridge with the colour marked on each slots to avoid confusion. You just need to insert the respective colours into the correct cartridge slot.
Q. I got the error message that my ink cartridge is not detected. What could be the reason? How can I correct this?
A. This issue occurs when you install a new Brother MFC J6510DW ink cartridges too quickly such that the machine could not detect it. This issue can be resolved by taking out the new ink cartridge and reinstall it slowly. Another reason could be the use of incompatible or low-quality ink cartridges, so the machine is not able to detect the cartridges installed in it. To solve this, use the correct cartridges only that are tested to the highest quality standards.
Q. Will there be any ink cartridge failures?
A. We aim at providing good quality products for our customers, but you might receive the failures in the Brother MFC J6510DW ink cartridges occasionally whether you go for new or compatible ones. That's why we offer a guarantee for our cartridges.
If any failure is found in cartridges, we'll provide you a replacement or a refund once the item has been returned to us within 30 days of delivery and tested.
Q. Will using compatible or remanufactured cartridges void my printer’s warranty?
A. No, the printer warranty won’t be affected using the compatible or remanufactured one.
It is legal to use compatible/remanufactured cartridges in the printer.
Q. How long would it take for Brother MFC J6510DW0 ink cartridges to be delivered to me?
A. If the order is placed on our website before 12 noon, the product will be delivered to you in 1 to 2 days. We can deliver the Brother MFC J6510DW ink cartridges or any other product only between Monday and Friday from 9am to 5pm. If you place the order on a weekend the product will deliver by Monday morning. If your product is urgent, you can simply contact us on 048 308332211 and we will try our best to deliver the product to you as fast as possible.
Q. Can I work with Brother MFC J6510DW printer without connecting to PC?
A. Yes, you can. You just need to be plugged into the wall, and connect either wired or wirelessly to a router. All the computers on your network will be able to print with it. This includes laptops which can print wirelessly and computers which are hardwired to the router.
Q. Hello, I want to know if this printer is able to do duplex scanning?
A. Yes, this printer can do duplex printing with the help of Automatic Document Feeder.
Q. Is the Brother MFC J6510DW printer contain a flatbed scanner or does it only scan via document feed?
A. The Brother MFC J6510DW printer has both of them. You can use both to suit as per your requirements.
Q. Does the Brother MFC J6510DW printer compatible with Windows 8?
A. Yes, this printer is compatible with Windows 8.
Q. I don't have heavy printing needs. So I want to know that why do the colour Brother MFC J6510DW ink cartridges run out of ink even though I print rarely in colour?
A. This can be due to following factors:
- One factor that affects the ink consumption of the Brother MFC J6510DW ink cartridges is the cleaning cycle of the printer. The Brother MFC J6510DW printer is designed to flush automatically and clean all of the ink jet nozzles on a programmed schedule. During the process of cleaning, the printer draws out a small amount of ink to remove air bubbles from the Brother MFC J6510DW ink cartridge, dust and dried ink from the ink nozzles and channels. This ensures the premium print quality and increase the life of the print head. Because of the ink jet technology, this process is common to all inkjet printers.
- Another factor can be the amount of printing from a computer. Even if the print jobs are black only. As the Brother MFC J6510DW printer offers full colour printing, the default setting in the print driver is colour. This means the printer will automatically mix all the colours to produce a selected colour, even if it is black. If you require to print from the computer only in black colour, you need to change the printing preferences to Gray Scale and have to select the Plain Paper Media Type.
Q. My Brother MFC J6510DW printer cannot detect the ink volume in the cartridge. It was working fine till yesterday when I replaced the expanded BROTHER MFC J6510DW ink cartridges with new ones. How can I solve this issue to be able to print again?
A. The Cannot Detect Ink Volume message is seen when the printer cannot gauge the ink levels due to some problem with the cartridge contacts of the ink cartridges, uncles print heads or when the ink cartridge has not been properly installed. This also happens when the ink cartridges are not of a very good quality. Whenever you purchase a new set of BROTHER MFC J6510DW ink cartridges, make sure that you do so from a trusted source. To solve the problem, you need to take the cartridge out and reinstall it. If it still does not work then use a new set of ink cartridges.
Q. How to clear the message Unable to Scan AX to begin scanning?
A. The Unable to Scan AX is a message that shows that there is a mechanical problem with the printer. This is the reason that you are not able to print. The message can differ based on the problem in the printer. Unplug the printer for 15 to 20 minutes. Connect it to a power source again and turn it on. This will solve the issue.
Q. What is the difference between the Starter Ink and the other BROTHER MFC J6510DW ink cartridges. Is it mandatory to use the starter ink only when the printer is newly installed?
A. The Starter Ink is the ink that is supplied with the printer. It is not the same as the other BROTHER MFC J6510DW ink cartridges that are available for purchase. The Starter ink packs are a little bigger that the BROTHER MFC J6510DW ink cartridges available online and at stores. When the printer is installed for the first time, it needs more amount of ink to feed into the print heads. This amount is added into the starter packs and then these packs are packaged for shipping. You must use the Starter Ink Cartridges for the first time or else the printer will show an error message and you will not be able to print.
Q. I am using the BROTHER MFC J6510DW for the first time. I printed an image on a glossy paper but the ink has not dried and it has smudged. Does the printer print this way or should I use a different paper?
A. The problem of undried ink and smudges occurs when the paper type in the settings does not match the paper in the tray. You are required to make the changes according to the paper type you are using. To do so, open the Printing Preference tab on the PC and click on the Basic option. Select the correct paper in the Media Type option and click OK. The change will be made. As per precaution, once the image has printed on the paper, take the paper carefully and keep it aside to dry for at least 24 hours. Do not place anything on it.
Q. The printer screen is displaying a message “Wrong Ink Color”. Are the ink cartridge that I have installed, not right?
A. The problem is not because of the BROTHER MFC J6510DW ink cartridges. The problem is because the ink cartridges have been installed in the wrong slots. Note that each ink cartridge has a unique placement in the printer. It is mentioned don the printer in the form of color codes. You need to take the cartridges out and re-install according to the proper color coding. The error message will get cleared.
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