Q. How long will it take for an HP Color Laserjet CP2020 series printer to print 40 copies of a document?
A. HP Color Laserjet CP2020 Series printers can print up to 20 pages per minute for both black and white as well as coloured documents. It would not take you longer than 2 minutes to print 40 copies of a document.
Q. I have been using an HP Color Laserjet CP2020 Series printer for quite some time. Recently, I noticed tiny dots all over the printout. What should I do to solve this problem?
A. Toner specks appear on the printouts for various reasons:
- One or more HP Color Laserjet CP2020 Series toner cartridges might be leaking.
Identify the colour of the tiny dots and check the corresponding toner cartridge for any leaks.
- The cartridge waste tank may be overfilled.
Check for error code 10.98.XX in the event log in the “Status” folder. The XX portion of the code identifies the cartridge (00 is black, 01 is cyan, 02 is magenta, 03 is yellow). If the error was logged, replace the affected cartridge.
- The paper path might require cleaning.
Follow the steps below to know how to clean the device using the control panel:
- Press OK to open the menus.
- Press the Left arrow or Right arrow button to highlight “Service”.
- Press OK. An asterisk (*) appears next to the active selection.
- Press the Left arrow or Right arrow button to highlight “Cleaning mode.”
- Press OK.
Q. How many pages is it possible to print at a time with HP Color Laserjet CP2020 Series printers?
A. This printer has an input tray which is capable of handling 250 pages. Thus, an HP Color Laserjet CP2020 Series printer can print up to 250 pages at one time.
Q. How should I dispose off an HP Color Laserjet CP2020 Series toner cartridge once it is exhausted?
A. Do not shred the toner cartridge, unless dust-explosion prevention measures are taken. Finely dispersed particles may form explosive mixtures in air. Dispose the cartridge off in accordance with your federal, state, and local regulations.
You can also drop off your empty toner cartridges in recycling plants provided by HP’s recycling program.
Q. I recently ordered a pack of HP Color Laserjet CP2020 Series toner cartridges. The delivery was prompt, but I noticed that one of the toner cartridges was leaking. What do I have to do to get a replacement for the damaged cartridge?
A. We are sorry for the inconvenience caused. Please call us at 048 30833221 or email us on [email protected] within 30 days of receiving your product. Just have your order details and invoice number ready and we will guide you through the process.
Q. How to manage the print density of HP Color Laserjet CP2020 series printer?
A. Use the settings to make fine adjustments in the amount of each colour of the toner that is used for the printed documents.
- Contrast is the range of difference between light and dark colours. To increase the overall range, increase the contrasts setting
- Highlight colours are nearly white. To darken highlight colours, increase its setting. This adjustment will not affect midtone or shadow colours
- Midtones are the colours that are halfway between white and solid density. To darken the midtone colours, you need to increase the Midtone setting. This adjustment will not affect highlight or shadow colours
- Shadows are the colours that nearly have solid density. To darken the shadow colours, increase the shadow setting
Q. What is the shelf life of the HP Color Laserjet CP2020 Series toner cartridges?
A. In the event that the cartridges are stored in a cool and dry place and are properly maintained then the maximum shelf life of the cartridges can extend up to 12 months. Though It is mostly recommended to replace the HP Color Laserjet CP2020 Series toner cartridges within 6 months from date of packaging, otherwise it may result in print quality issues.
Q. What can be done when the Print cartridge has reached its estimated end of life?
A. The Order Supply message will appear, when an HP Color Laserjet CP2020 Series toner cartridge is nearing the end of its life. This message will also appear when the cartridges have reached its estimated end of life. To ensure the optimal print quality, HP recommends replacing a print cartridge when the Replace supplies message appears.
Q. Where can I buy the HP Color Laserjet CP2020 Series printer on this site?
A. Unfortunately, we do not sell the printers on this site. For more details, you can try to log onto the HP official site.
Q. How to replace HP color laserjet CP2020 series toner cartridge?
A. Just follow these steps to replace the HP color laserjet CP2020 series toner cartridge:
- Open the front cover of your printer.
- Pull out the printer drawer.
- Hold the empty toner from the holder and pull it out straight up to remove it.
- Unpack the new toner from the packaging.
- Now you need to remove the orange, plastic shield from the bottom of the new HP color laserjet CP2020 series toner cartridge.
- Make sure you need not touch the drum of the bottom of the toner. The fingerprints will cause a print quality.
- Hold the new cartridge and insert it into the printer cartridge drawer.
- Do not forget to pull the tab on the left side of the HP color laserjet CP2020 series toner cartridge straight up to completely remove the sealing tape.
- Close the printer cartridge drawer.
- Close the front cover of the printer HP color laserjet CP2020.
- To recycle the old toner, place it into the new toner cover and follow the instructions included on the box.
Q. How to get rid of toner specks I am getting from my HP color laserjet CP2020 series?
A.While the printing process toner, paper, dust particles can accumulate inside in your printer. Over a time the toner from HP color laserjet CP2020 series toner cartridge can build up this issue. To solve this problem you need to clean your machine by following these methods:
- Use HP ToolboxFX to clean the printer
- Open the HP ToolboxFX.
- Then you need to Click on the Device Settings folder, and then click the Service page.
- Now, in this area for Cleaning Mode, click on Start to begin the cleaning process.
In this process, the machine processes the single page and returns to the Ready state.
Use the control panel to clean the printer
- First, press OK to open the menus.
- Press right or left arrow buttons to highlight the service.
- Press OK. An asterisk (*) displays next to the active selection.
- Press right or left arrow buttons to highlight the cleaning mode.
- Press OK.
Use the embedded Web server to clean the printer
- Open the embedded Web server.
- Click the Settings tab.
- Now click the Service menu.
- Click Start.
Q. How to clean the spilled toner from my cloth?
A. If toner from HP color laserjet CP2020 series toner cartridge gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold water. If you use the hot water to clean it, the hot water sets toner into the fabric.
Q. What are the common causes of paper jam in HP color laserjet CP2020 series?
A. Following are the common causes to the paper jam
- The media does not meet the printer specification - Refer the printer manual and choose the correct media type.
- The paper length and width guides are not adjusted correctly. Adjust the guides properly to avoid the paper jam.
- Do not use the pre-used media. It will cause a paper jam.
- If the input tray is incorrectly loaded, it will increase the chance of the paper jam. Remove the excess sheets from the input tray for the proper working of the printer.
- If your media is sticking together, you need to flex it, rotate it and reload it into your printer tray. It will solve the paper jam.
- If you are trying to print a poor media then you need to replace it with the new one to get it rid of this issue.
- If your media was not stored correctly, you may face the paper jam situation. It is recommended to store the media in original packaging in a controlled environment.
